IT Smart Solutions LLC (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains what data we collect, how we use it, and the choices you have when you interact with itsmartsolutions.llc or any other site, app, or service we operate (collectively, the “Services”). By using the Services, you consent to the practices described below.
1. Information We Collect
Contact details – name, email address, phone number, company name, and any other information you choose to share in forms, emails, live-chat, or calls.
Project details – descriptions of your idea, feature lists, budgets, and similar materials you provide during discovery or onboarding.
Usage data – IP address, browser type, referring URLs, pages viewed, time spent, and similar analytics gathered automatically via cookies and tracking scripts.
Payment information – billing name, billing address, and limited card metadata (the full card number never touches our servers; payments are processed by PCI-compliant partners such as Stripe or PayPal).
Marketing preferences – records of your newsletter opt-ins, feedback on content, or communication choices.
2. How We Use Your Information
Scoping, developing, and delivering MVP or related services you request.
Processing invoices, payments, refunds, and accounting records.
Sending project updates, service announcements, and (if you opt in) marketing emails or newsletters.
Monitoring and improving Site performance, managing security, and detecting fraud or abuse.
Complying with legal obligations and resolving disputes.
We process personal data only when a valid legal ground applies, including contract performance, legitimate interests (such as site security or basic analytics), consent (for marketing), or compliance with a legal duty.
3. Cookies & Tracking Technologies
We use first- and third-party cookies, pixels, and similar tools to:
Recall your preferences (for example, a partially completed form).
Measure traffic and user behaviour through platforms like Google Analytics.
Support marketing campaigns on networks such as LinkedIn or Twitter.
You can disable cookies in your browser settings, but doing so may limit certain features of the Services.
4. How We Share Information
We do not sell or rent your personal data. We disclose it only:
To trusted service providers (cloud hosting, payment processors, email delivery, analytics) bound by confidentiality obligations.
When required by law, court order, or to protect rights, safety, or property.
As part of a business transfer (merger, acquisition, or sale of assets). In such cases you will receive prior notice and may choose to stop using the Services.
5. Data Retention
We keep personal data only as long as necessary for the purposes described in this Policy, unless a longer period is required by law (for example, tax records). Project files are archived or securely deleted 12 months after completion unless you request earlier removal.
6. Security
The Services are protected by industry-standard safeguards, including HTTPS/TLS encryption, access-control policies based on least privilege, and regular security reviews. While no online system can guarantee absolute security, we continually work to protect your information.
7. International Transfers
You will not:
Violate any applicable law or regulation.
Attempt to gain unauthorized access to the Site or its systems.
Interfere with or disrupt the Site’s functionality.
We reserve the right to suspend or terminate access for violations.
8. Warranties and Disclaimers
Our primary servers are located in the United States. If you access the Services from outside the U.S., your information may be transferred to, stored, or processed in the U.S. We rely on Standard Contractual Clauses or equivalent safeguards for transfers from the European Economic Area or United Kingdom.
9. Your Privacy Rights
Depending on your jurisdiction, you may have rights to:
Access, correct, or delete personal data we hold about you.
Restrict or object to certain processing activities.
Receive a portable copy of your data.
Withdraw consent at any time (for example, unsubscribe from marketing emails).
Lodge a complaint with a local data-protection authority.
To exercise any of these rights, email contact@itsmartsolutions.llc. We respond to verified requests within 30 days.
10. Children’s Privacy
Our Services are not directed to children under 13 (or 16 in the EEA). We do not knowingly collect data from minors. If you believe we have done so inadvertently, please contact us so we can remove the data promptly.
11. Changes to This Policy
We may update this Privacy Policy from time to time. The “Last updated” date at the top indicates the latest revision. Continued use of the Services after any changes constitutes acceptance of the revised Policy.
12. Contact Us
Questions or requests? We’re happy to help.
IT Smart Solutions LLC
131 Continental Dr, Suite 305
Newark, DE 19713, USA
Email: contact@itsmartsolutions.llc
